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Share and learn together
Protect every blood donor
Lone does’t mean alone: safety first always
Consider using neutral language to improve safety
Every perspective matters
Debrief for safer healthcare
Is a capacity plan in place
Acknowledge and learn from excellence
Think of the user – make it simple
People matter
Not everything that counts can be counted
The dirty dozen
Recognise, minimise and mitigate cognitive bias
Assumptions threaten safety
Celebrate good practice
A good safety culture
Identify a risk – raise it fix it
Effective handovers improve patient safety
Effective teamwork
Today’s good idea – tomorrow’s safer practice
Haemovigilance is everyone’s responsibility
A just and learning culture
All staff should receive holistic training
Short cuts cut lives short!
Seek signals for improvement from excellent care
Speak up for patient safety
Safety is a team effort
Safe and effective handovers
Rushing compromises transfusion safety
Partnering with patients to enhance transfusion safety
Always take the safest path – never take shortcuts
Optimise interoperability to improve patient safety
Human factors is not the same as human error
Changing culture takes time
Civility benefits everybody
Compassion and Empathy
Restorative culture
Start small-think big
Illustrations by Jenny Leonard